Latest CWT research illustrates the trade-offs companies make in four areas: online booking, service configuration, traveller services and expense management.
AMSTERDAM - Carlson Wagonlit Travel (CWT) today published the latest in-depth report by its research arm, the CWT Travel Management Institute. Based on the results of surveys of travel managers, travellers and travel arrangers, as well as analyses of CWT client transactions, Business Traveller Servi...