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Home | Progressive robo-tweets spark social media crisis

Progressive robo-tweets spark social media crisis

August 15, 2012
Pro tip for big brands: When talking on Twitter about how you handled a customer's tragic accident, the phrase "contractual obligations" is unlikely to play well.
Read more at:http://rss.cnn.com/~r/rss/money_topstories/~3/x2FDMhlEJYA/index.html

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