The strength of the NICE offering comes from its deep expertise in both the banking domain and the contact center.
New Delhi, India - NICE Systems (NASDAQ: NICE) today announced that PT Bank PermataTbk (PermataBank), a private bank in Indonesia, is expanding its implementation of NICE solutions in its contact centers. The bank will use NICE's Service-to-Sales, Workforce Optimization, and PCI Compliance solutions...
