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Home | Barclays cuts customer complaints |
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Barclays cuts customer complaints
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- August 24, 2011
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Customer complaints are down 9% at Barclays, with new cases falling from 276,315 in the final six months of 2010, to 251,563 in the first half of 2011. However, in the general insurance and protection category, volumes increased 25% to 73,692 with payment protection insurance (PPI) complaints behind the surge. The group expects PPI volumes [...]
- Read more at:http://www.bankingtimes.co.uk/2011/08/24/barclays-cuts-customer-complaints/
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